A 99.9% Server Uptime
Our cloud web hosting platform is based on a secure, enterprise–level hardware configuration and a strongly customized variation of Linux. That’s why, regardless of what your site is, or how many web site visitors you’ve got, or even in case there is a denial–of–service attack, our hosting servers will stay up and your web sites will stay online.
Our Linux cloud web hosting plans feature a 99.9% server uptime guarantee. And no matter which datacenter you opt for, our guarantee remains the same.
A 99.9% Network Uptime
When you set up your very own cloud hosting platform, it’s crucial that you also set up your own network infrastructure. That is the reason why we built a custom internal network in each one of our data centers. Relying on top–drawer Juniper switches and routers, our internal network allows for hypersonic data transfer speeds and is completely redundant.
Hence, you will enjoy a 99.9% network uptime in our US datacenter, in our UK datacenter, in our datacenter FI, in our East Europe datacenter and in our AU datacenter, irrespective of which web hosting package you have opted for.
A 30–Day Money–Back Guarantee
Although we have done everything to curtail all possible risks with our cloud hosting packages and although we offer top–notch tech support, there are situations when the client is simply not happy with what we have to offer. Or he wants to migrate to a more powerful hosting service, like a virtual private server or even a dedicated hosting server.
Because of this, we offer a 30–day money–back guarantee with all our cloud hosting packages, no questions asked. If you’re not content, you will get a refund.
24/7 Technical Support
If you happen to manage a web hosting firm, your tech engineers are of highest importance. That’s the reason why we’ve meticulously picked a highly knowledgeable group of techs, each with many years of practice behind his back. Thanks to them, our company offers 24x7 support with all our hosting services.
And not only that, our company offers a 1–hour response time guarantee. All inquiries are answered in under one hour and our average response time is under twenty minutes!